Management & Administration

Patient rapport managers strengthen relationships between physicians and patients

Payers don’t dole out equal pay for equal work, so it benefits your physician practice to understand who pays what (so you can negotiate more).

Millennials and Generation Z are leading the charge, but everyone benefits when they can choose how they communicate with their physician. 

Millennials and Generation Z are leading the charge, but everyone benefits when they can choose how they communicate with their physician. 

Though traditional fee-for-service reimbursement is tied to volume, quality patient care can’t be increased by simply adding more appointments. 

CPAs, management consultants, lawyers – tapping into the right expert help.

Physician practices can use physician relationship management technology to recoup lost revenue and improve patient outcomes.

Although far from perfect, private practices can learn something from the corporate approach to healthcare.

It’s easy to be a Negative Nancy, but it’s important for the sake of yourself, your staff and your patients that you focus on the positives to build a better workplace culture.

Physician practices in states with legalized medical marijuana or recreational marijuana need to consider how to draft policies detailing physician usage.

You don't have to spend a lot of money (or time) to improve patient care.

Increase patient satisfaction and lift patient collections through transparent patient responsibility

Becoming a culturally competent medical practice benefits patients, physicians, healthcare providers, and the community. 

The Department of Justice is taking action, so make sure you have an adequate compliance program in place.

Here are four ways practice owners and administrators can ensure temporary employees are successful.

You need to keep tabs on how you’re viewed online, even if you’re not actively marketing for growth.

It’s good to seek professional help and try coping strategies when you’re feeling burned out. But if those don’t work, then it might be time to consider prioritizing yourself and walking away from your job.

Change isn't easy, but the following tips can help you guide your organization or practice through any transition.

Rethink what you say, and how you say it, as a way to garner employee trust.

How modern technology can help with understaffing.

A look at the interconnectedness of reputation management, patient engagement and value-based care.

Patients have a growing number of options for care, so providing a personalized end-to-end experience is no longer optional.

A strategic plan should be a living and breathing document. Here are 10 ways to ensure your plan is a road map to success.

Avoid legal trouble by doing a thorough review of the electronic prescription process, security options, audits and potential loopholes.

Is your Patient and Family Advisory Council a checked box or a meaningful vehicle for collaboration with patients and families?

Patient care is the top priority for physicians. But in order to provide patients with the best treatment, physicians must take care of their personal, professional, and public priorities.

We think we know our employees, but in reality, we only know as much about their lives outside the workplace as they want to tell us. What they’re not saying could put the safety of the entire office at risk, so it’s more important than ever to be proactive and have a plan.

Health coaching might be the middleman the American healthcare system needs to make reform a reality.

One independent practice has improved patient outcomes, employee efficiency, and practice revenue by implementing a chronic care management program.

How to develop an accounts receivable work plan in three steps