Management & Administration

Justin Osmond joins the show to talk about breaking through self-imposed limits and his upcoming keynote at the HCLA Virginia 2025 Fall Conference.

Kem Tolliver, CEO of Medical Revenue Cycle Specialists and opening keynote speaker at HCLA Virginia 2025, explains how practice leadership can cut down on staff burnout by listening and simplifying processes.

Running a private practice isn’t easy, but these strategies can help you cut complexity and reclaim your time.

Kem Tolliver, CEO of Medical Revenue Cycle Specialists and opening keynote speaker at HCLA Virginia 2025, explains how to turn strategic plans into action.

Kem Tolliver, CEO of Medical Revenue Cycle Specialists and opening keynote speaker at HCLA Virginia 2025, shares why embracing innovation, showing vulnerability, fostering a team mentality, and strategically applying solutions are the leadership competencies essential for driving operational success in healthcare.

Kem Tolliver, CEO of Medical Revenue Cycle Specialists and opening keynote speaker at HCLA Virginia 2025, shares how leaders can translate personal insights into measurable organizational improvements by leaning on frontline experience and applying it across teams.

Electronic health record vendors use different pricing models, add-ons and service fees that can quickly inflate your costs. These six tips will help you budget wisely and keep your system working for your practice.

From integration fees to ongoing maintenance, here’s how practices can budget more realistically — and avoid surprises.

Kem Tolliver, FACMPE, CPC, CMOM, president and CEO of Medical Revenue Cycle Specialists, joins the show with some keys to successful leadership in health care.

With hundreds of options on the market, here’s how to find a system that truly works for your practice.

Want to improve patient satisfaction and streamline operations? These 12 front desk refresh strategies can transform your practice’s first impression.

Practical, front-desk tips to improve patient flow, reduce stress and boost satisfaction.

Master key strategies — from check-in protocols to appeal tactics — that reduce billing errors and improve collections in today’s complex environment.

Long weekends can disrupt patient schedules and billing workflows. Discover seven proven strategies to keep your medical practice productive over Labor Day without burning out your team.

Stop staff burnout in its tracks with these three proven tactics to boost morale under pressure in this quick P2 Management Minute.

Navigating staff terminations requires careful planning to avoid legal pitfalls and maintain workplace morale. Discover essential checkpoints for a smooth process.

Stop staff burnout in its tracks with these three proven tactics to boost morale under pressure in this quick P2 Management Minute.

From scheduling chaos to rising overhead, small practices face mounting operational strain. These five strategies can help reduce complexity — and create space for what matters most.

Implementing formal mentoring in health care practices enhances retention, preserves knowledge and fosters a culture of respect, ensuring long-term success.

Stop wasting money on the wrong tools—use three proven steps to pinpoint needs, vet vendors, and lock in ROI in this quick P2 Management Minute.

Refresh your clinic fast with three patient-friendly upgrades in this quick P2 Management Minute.

Stop letting staff shortages hurt patient care—track these three proven metrics to know when to hire in this quick P2 Management Minute.

Stop losing revenue to claim rejections with these three proven strategies to combat payer denials in this quick P2 Management Minute.

Discover three proven tactics to shrink patient wait times and streamline clinic flow in this quick P2 Management Minute.

Learn when to terminate a medical practice employee by spotting three critical red flags with quick, expert guidance on protecting patients, staff morale, and your bottom line in this P2 Management Minute.