Management & Administration

Millennials are more likely than other age groups to switch providers if they are not getting what they expect from you. Learn how to attract, engage, gain trust, and establish a long-term relationship with the America’s largest generation.

In this digital day and age, physicians need a model for governance and operations that enables them to quickly respond to changes in the market, test new ideas, and apply innovations more broadly to patients’ needs.

One Ohio family practice has found a way to help food-insecure patients with diabetes by adding a food pantry to its office, meaning patients no longer have to choose between nutritious food and medicine to stay healthy.

You may need to expand your practice, but if you use space wisely, you may need less than you think.

Developing the mindset of a best-run practice can help your team address current challenges-and roll more easily with the ones that come your way in the future.

How to remodel your office to create an efficient, cheerful space.

The holiday party season traditionally starts next week, right after Thanksgiving. Consider what your medical practice should and should not be doing at the office party to avoid liability.

This Labor Day, take time to appreciate your staff and reflect on how to improve employee morale and work culture.

Tips for medical practice staff to broach the conversation of mid-career professional development with their employers.

An annual review of benefits each year might be able to save a practice a lot of money, experts say.

Looking to see if your staff salaries are in line with national benchmarks? View our national data on key positions in medical practices broken out by years of experience.

Greater competition for services and other factors are resulting in pay raises-and other benefits-to physicians at many practices.

Listening and acting on what you hear is key to engaging your practice employees. Here are six strategies to keep staff happy and productive.

"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.

How can docs avoid burnout woes? Three docs share their personal stories.

A new survey of young physicians gives six lessons on what they are looking for in a medical career.

Don't leave your new hire in the dust and out of the loop. Here's how you can get them started.

In part two of this series, learn strategies to effectively enact change at your practice.

People don't like being told what to do - they prefer to be encouraged to think through how to best manage a situation.

Daylight Saving Time is good time to check on things at the office, such as batteries and old equipment that need replacing.

Chicken noodle soup for the medical practice staff soul. Here are ways to bring together different age groups.

An explainer of the AAPA's Optimal Team Practice (OTP) initiative and why it's important to improving care.

Here are eight predictions from experts about Secretary Azar's approach to major healthcare issues and his ability to influence policy.

From creating new services to making better use of tech, if you’re among the planners hoping to make 2018 your practice’s best year ever, here are seven strategies that can help.

Here is how you can give your practice staff constructive feedback, helping them build on strengths and discover ways to improve.

Readers' favorite practice management "Pearls" articles from the past year to help improve their practices.

You will likely have an issue with sexual harassment at your practice, here are six ways to deal with the problem and ensure it gets resolved.

Amplifying a practice's vision should be a key goal when developing any messaging strategy, yet many physicians struggle to do this.

Here are some operational steps you should take to ensure your strategic planning process isn't a waste of time.

With year-end coming up fast, now is the time to assess your business practices. Here are some thoughts.