Management & Administration

Medical practices continue to be squeezed by increasing costs and decreasing reimbursement, emphasizing the need for better clinical coding and editing technology that can improve claims even before they’re submitted.

How to build a robust governance agreement that can help your practice weather any storm.

It’s crucial to have a robust program for responding to denied claims. Here’s how to build one.

A little attention to small billing mistakes can save your practice big money

Hiring a physician is a long-term commitment, which is why brining a locum on board first can be a viable short-term option or trial run.

Practices share their attitudes and frustrations about running a medical practice.

Planning to hire staff or considering whether to give them a raise? Check out our survey results first.

Patient rapport managers strengthen relationships between physicians and patients

Payers don’t dole out equal pay for equal work, so it benefits your physician practice to understand who pays what (so you can negotiate more).

Millennials and Generation Z are leading the charge, but everyone benefits when they can choose how they communicate with their physician. 

Millennials and Generation Z are leading the charge, but everyone benefits when they can choose how they communicate with their physician. 

Though traditional fee-for-service reimbursement is tied to volume, quality patient care can’t be increased by simply adding more appointments. 

CPAs, management consultants, lawyers – tapping into the right expert help.

Physician practices can use physician relationship management technology to recoup lost revenue and improve patient outcomes.

Although far from perfect, private practices can learn something from the corporate approach to healthcare.

It’s easy to be a Negative Nancy, but it’s important for the sake of yourself, your staff and your patients that you focus on the positives to build a better workplace culture.

Physician practices in states with legalized medical marijuana or recreational marijuana need to consider how to draft policies detailing physician usage.

You don't have to spend a lot of money (or time) to improve patient care.

Increase patient satisfaction and lift patient collections through transparent patient responsibility

Becoming a culturally competent medical practice benefits patients, physicians, healthcare providers, and the community. 

The Department of Justice is taking action, so make sure you have an adequate compliance program in place.

Here are four ways practice owners and administrators can ensure temporary employees are successful.

You need to keep tabs on how you’re viewed online, even if you’re not actively marketing for growth.

It’s good to seek professional help and try coping strategies when you’re feeling burned out. But if those don’t work, then it might be time to consider prioritizing yourself and walking away from your job.

Change isn't easy, but the following tips can help you guide your organization or practice through any transition.

Rethink what you say, and how you say it, as a way to garner employee trust.

How modern technology can help with understaffing.

A look at the interconnectedness of reputation management, patient engagement and value-based care.

Patients have a growing number of options for care, so providing a personalized end-to-end experience is no longer optional.

A strategic plan should be a living and breathing document. Here are 10 ways to ensure your plan is a road map to success.