Management & Administration

Eight practical steps to govern AI in your practice, from naming an owner to vetting vendors and training your team.

Lumeris CMO David Carmouche, M.D., says AI's biggest opportunity in primary care is giving physicians back the time to actually practice medicine.

Skillsoft's Asha Palmer, J.D., explains why banning AI doesn't stop staff from using it and what practical governance looks like for small practices.

For many practices, intake still relies on patients completing forms on arrival. Moving it earlier with digital tools can reduce delays, improve accuracy and lighten front-desk workload.

Physicians boost deal outcomes by ranking priorities, setting walk-away lines, listening well, staying calm and negotiating with support.

GeoVax CEO David Dodd says the U.S. vaccine system isn't broken, but it badly needs better communication, clearer processes and more listening.

After-hours coverage is not the same as reliable access — and the gap between the two is showing up in ED utilization, physician burnout and patient outcomes.

A dying friend's perspective shift shows how gratitude and the lost art of the handwritten note can transform your practice and prevent burnout.

As high-deductible plans shift more costs to patients, practices need stronger front-desk collection workflows before balances become write-offs.

Erica Rowe Urquhart, M.D., Ph.D., MBA, joins Melissa Lucarelli, M.D., FAAFP, for a candid talk about what's working against physicians and patients.

Veradigm’s survey of 360 practice leaders finds operational and financial strain, not clinical concerns, are the top threats to independence.

How one medical group used AI scribing to redeploy scribes into a revenue-generating chronic care management program.

Reps. Miller-Meeks, M.D., and Conaway Jr., M.D., introduce legislation to reform the Medicare Physician Payment System.

Arrow founder and CEO Roshan Patel explains why health care payment processing is a mess, and what practices can actually do about it.

A real-world ChatGPT mix-up illustrates why physicians must verify AI-generated responses before trusting them in clinical or patient-facing settings.

Four experts unpack a landmark report showing investment in primary care is the most powerful cost-reduction strategy the U.S. isn't using.

These seven scheduling fixes can help practices recover lost revenue and keep patient flow moving.

Bipartisan legislation targeting Medicare Advantage prior authorization has rare supermajority support.

The tools to catch heart failure early exist — now it's time to put them to work.

Kem Tolliver breaks down how to build a strategic revenue cycle work plan, control payer friction and stop hidden leaks draining cash flow.

From clean claim rates to contract negotiations, these warning signs could mean your practice is leaving thousands in revenue uncollected.

America's health care system is broken. Here's what it will actually take to fix it.

Burnout fell to 43.2% of physicians in 2024, AMA data shows, but rates remain above pre-pandemic levels heading into planning season.

From missed submission windows to overlooked bonuses, here is what MIPS participants need to review now to protect their Medicare payments.

Ten tactics that help independent primary care thrive, including better scheduling, stronger doctor online presence and value-based care leverage.