August 26th 2025
With hundreds of options on the market, here’s how to find a system that truly works for your practice.
August 21st 2025
Want to improve patient satisfaction and streamline operations? These 12 front desk refresh strategies can transform your practice’s first impression.
Practical, front-desk-tested tips to improve patient flow, reduce stress and boost satisfaction.
August 14th 2025
Master key strategies — from check-in protocols to appeal tactics — that reduce billing errors and improve collections in today’s complex environment.
August 11th 2025
Long weekends can disrupt patient schedules and billing workflows. Discover seven proven strategies to keep your medical practice productive over Labor Day without burning out your team.
The critical link between provider wellness and its impact on patient satisfaction
Prioritizing provider wellness is essential to improving patient care quality, reducing clinician burnout, and enhancing healthcare outcomes across medical organizations.
The ABCs of medical practice transactions
Understanding the legal structures of medical practice acquisitions—asset purchase, stock purchase, or merger—is essential for practice administrators navigating today’s complex, high-stakes transaction landscape.
14 proven ways to reduce patient wait times
Why improving wait times matters — and how your practice can do it efficiently.
13 tips for firing practice employees
Discover 13 essential tips for legally and compassionately terminating a medical practice employee, ensuring HIPAA compliance, protecting patient privacy and safeguarding your practice’s reputation.
Easing physician burnout: How remote support is reducing administrative overload
With seamless technology enabling collaboration between in-office and remote teams, administrative workflows can be managed efficiently, ensuring continuity of care.
8 tips for hiring members of Gen Z
Discover how Gen Z’s emphasis on mental health, digital fluency, and flexibility compares to Baby Boomers, Gen X, and Millennials—and what it means for building a thriving, multigenerational healthcare workforce.
"Nobody wants to work:" A generational guide for practice staffing
How evolving workplace attitudes are transforming healthcare staffing, as COVID-19 accelerates trends like remote work, mental health support, and modernized technology.
Successfully implementing AI into your practice: A strategic and tactical approach
How can organizations bridge the gap between AI’s potential and its acceptance among providers and staff?
Practice succession planning steps
Most physicians are caught on the “entrepreneur merry-go-round”, dealing with business issues, family, staff, banks and so on, and find it difficult even to plan this year’s strategy, let alone figure out whether it’s time to sell.
How to write an employee handbook for practice staff
Create an employee handbook for your medical practice to reduce legal risks, align staff with clear HIPAA and anti-discrimination policies, and foster a transparent, patient-focused environment.
12 strategies to reduce practice staff burnout
Discover 12 proven methods to lessen medical practice staff burnout, boost employee well-being, and maintain a thriving healthcare environment.
How physician practices can avoid a power outage
Whether caused by harsh weather events, mandated rolling black or brown-outs or an unreliable grid — power outages cause tremendous strain to a practice.
2025 Staffing & Salary Survey: The problem with finding qualified personnel
The 2025 Staff Salary Survey reveals the ongoing struggle practices have to maintain adequate staffing levels.
Successful post-merger integrations
Conducting post-merger integration at a high speed is one of the most critical elements to a deal’s success.
The doctor’s handshake: Your first and often your last impression on your patient
Since we use the handshake so often in our daily activities and it is so important, it may be helpful to revisit this important aspect of doctor-patient interaction.
10 steps to improve physician engagement
Physician engagement is key to clinical and financial performance.
Lincoln's lessons for physicians on leadership
Physician leaders who adopt these four principles can improve the workplace environment and patient care.
Negotiating your medical office lease – Four essential provisions
While there are numerous issues to cover during your lease negotiation, here are four essential concerns for a medical practice that are too often minimized or even overlooked.
10 small ways to provide great customer service to patients
Providing great customer service at your medical practice boosts revenue and patient satisfaction.
3 ways primary care can succeed where disruptors fail
How practices can battle agains the retail threat.
Behavioral finance: A guide for physicians and dentists as business owners
The impact of behavioral biases on health care business decisions.
Top stories 2024: Understanding Management Services Organizations (MSOs)
While MSOs can provide resources and administrative support for practices, it is critical to understand different contract provisions.
Top stories 2024: Top Challenges survey results
See what challenges practices are facing this year.
Messy moments: Handling hostility
Handling hostility, so those difficult ones (and everyone else) wants to work with you.
How to talk with patients about billing
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
Top Challenges survey results
The key to reducing administrative burden for clinical trials
Sponsors can play an especially critical role in alleviating the three key challenges facing clinical trial site administrators today.
Most read 2022: 10 Small ways to provide great customer service to patients
Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.
Staff Salary Survey 2021: Staffing trends
Results from our 2021 survey.
Top challenges in achieving interoperability
The top challenges the industry faces achieving an interoperable infrastructure.