October 13th 2025
Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.
October 9th 2025
Small medical practices face rising risks from employee burnout to cyber threats. Insurance coverage can help safeguard your practice and patients.
October 8th 2025
From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.
October 7th 2025
An EHR decision can shape your team’s efficiency and finances for years to come. Here’s what to look for — and how to compare leading platforms head-to-head to find the right fit.
September 30th 2025
MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.
How strategic planning led to real change in this medical practice
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, shares a success story of strategic planning in action.
Measuring practice staff performance: 8 key metrics to boost productivity
Learn eight data‑driven metrics, from patient satisfaction, productivity and revenue cycle, to measure medical practice staff performance and boost efficiency and care quality.
The importance of strategic planning
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, explains why it's so important for practices to plan for the future.
10 key dos and don’ts for direct primary care
Learn 10 must‑know dos and don’ts guiding physicians and practice administrators through the legal, staffing and pricing steps of adopting an insurance‑free, membership‑based model.
Signs that your practice's plan needs a reset
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, identifies warning signs that your practice's plan needs a reset.
Turning strategic planning into action
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, explains how to make strategic planning feel real and actionable.
The ripple effect of the Trump tariffs
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, talks about the ripple effect tariffs could have on daily operations.
How can your practice prepare for the Trump tariffs?
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, discusses what practices can do today to prepare for the Trump tariffs.
What the Trump tariffs mean for independent practices
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, discusses how President Trump's tariffs could trigger a chain reaction for independent practices.
How to approach strategic planning in uncertain times
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, encourages physicians to stay grounded in patient care and adopt a flexible midset amid uncertainty.
10 tips to protect revenue when costs rise
Discover expert strategies for medical practices to manage rising supply and device costs driven by inflation and tariffs.
Trump tariff order exempts pharmaceuticals, no word on other medical practice supplies
New tariffs from the Trump administration exempt pharmaceuticals but may still raise costs and disrupt supply chains for medical practices.
The critical link between provider wellness and its impact on patient satisfaction
Prioritizing provider wellness is essential to improving patient care quality, reducing clinician burnout, and enhancing healthcare outcomes across medical organizations.
The ABCs of medical practice transactions
Understanding the legal structures of medical practice acquisitions—asset purchase, stock purchase, or merger—is essential for practice administrators navigating today’s complex, high-stakes transaction landscape.
14 proven ways to reduce patient wait times
Why improving wait times matters — and how your practice can do it efficiently.
13 tips for firing practice employees
Discover 13 essential tips for legally and compassionately terminating a medical practice employee, ensuring HIPAA compliance, protecting patient privacy and safeguarding your practice’s reputation.
Easing physician burnout: How remote support is reducing administrative overload
With seamless technology enabling collaboration between in-office and remote teams, administrative workflows can be managed efficiently, ensuring continuity of care.
8 tips for hiring members of Gen Z
Discover how Gen Z’s emphasis on mental health, digital fluency, and flexibility compares to Baby Boomers, Gen X, and Millennials—and what it means for building a thriving, multigenerational healthcare workforce.
"Nobody wants to work:" A generational guide for practice staffing
How evolving workplace attitudes are transforming healthcare staffing, as COVID-19 accelerates trends like remote work, mental health support, and modernized technology.
Successfully implementing AI into your practice: A strategic and tactical approach
How can organizations bridge the gap between AI’s potential and its acceptance among providers and staff?
Practice succession planning steps
Most physicians are caught on the “entrepreneur merry-go-round”, dealing with business issues, family, staff, banks and so on, and find it difficult even to plan this year’s strategy, let alone figure out whether it’s time to sell.
How to write an employee handbook for practice staff
Create an employee handbook for your medical practice to reduce legal risks, align staff with clear HIPAA and anti-discrimination policies, and foster a transparent, patient-focused environment.
12 strategies to reduce practice staff burnout
Discover 12 proven methods to lessen medical practice staff burnout, boost employee well-being, and maintain a thriving healthcare environment.
How physician practices can avoid a power outage
Whether caused by harsh weather events, mandated rolling black or brown-outs or an unreliable grid — power outages cause tremendous strain to a practice.
2025 Staffing & Salary Survey: The problem with finding qualified personnel
The 2025 Staff Salary Survey reveals the ongoing struggle practices have to maintain adequate staffing levels.
Successful post-merger integrations
Conducting post-merger integration at a high speed is one of the most critical elements to a deal’s success.
Ep. 49: Washington update with Anders Gilberg, MGMA
Anders Gilberg, senior vice president for government affairs with MGMA, joins us to discuss the second Trump administration and MGMA's policy wishlist.
The doctor’s handshake: Your first and often your last impression on your patient
Since we use the handshake so often in our daily activities and it is so important, it may be helpful to revisit this important aspect of doctor-patient interaction.
10 steps to improve physician engagement
Physician engagement is key to clinical and financial performance.
Lincoln's lessons for physicians on leadership
Physician leaders who adopt these four principles can improve the workplace environment and patient care.