October 13th 2025
Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.
October 9th 2025
Small medical practices face rising risks from employee burnout to cyber threats. Insurance coverage can help safeguard your practice and patients.
October 8th 2025
From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.
October 7th 2025
An EHR decision can shape your team’s efficiency and finances for years to come. Here’s what to look for — and how to compare leading platforms head-to-head to find the right fit.
September 30th 2025
MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.
Passing Along Our Wisdom to the Next Generation of MDs
One MD implores his generation of fellow “senior clinicians” to take a leadership role in guiding younger docs and helping them with their careers.
5 Tips on Selling Your Medical Practice
Interested in selling your practice to a local hospital or large medical group? Here are five tips from an expert.
Make the Check-In Process Easy for Patients
Improving the patient experience is often an easy task, and reaps great rewards for both providers and patients.
For Doctors, Patients are Our Teachers
We are constantly learning as doctors and patients are the ones who are doing the teaching. They tell us everything we need to know.
Does Your Medical Practice Have a Contingency Plan?
Given that a majority of practices use digital health records, a simple power outage can have grave consequences.
Simple Medicare Enrollment through PECOS
Enrolling or revalidating clinical staff in Medicare just became much easier for this billing services provider.
Creating a Culture of Honor at Your Practice
Building a strong and productive culture at the intersection of technology and operations is vital to a healthcare organization's success.
Why Strategic Planning is a Must for Practices
As the practice grows and the healthcare environment becomes more complex, the need for strategic planning becomes greater.
Providing Excellent Customer Service for Patients
By making a few, very low-cost changes in your practice, your level of customer service will rise quickly in the eyes of your patients.
Prepare Your Practice for What If Scenarios
No one plans on getting seriously ill, but it happens. This MD says practices should learn to prepare for these scenarios, just in case.
Keeping the Noise Down at Your Medical Practice
Having trouble keeping the noise down at your medical practice to reduce distractions? The Civility CEO has some advice for you.
Asset Protection Issues for Docs Include Credit Fraud
Physicians have to ensure they are not falling victim to two common types of financial fraud related to their credit.
Basic Financial Reports for Your Medical Practice
Knowing where you should focus your attention is important. Here are six reports that will tell you what you need to know to run your practice well.
What It Takes to Get Paid at Your Medical Practice
How can practices know what they are getting paid, if they are not tracking payer reimbursements and running financial reports?
Business Challenges for Physicians
Physicians may not have time to think about career progression. But if they don't advocate for themselves and their practices, they will be left behind.
Taking the Lead with Insurance Companies
By having an exact plan of action in place, your company will suffer less from insurance company abuse and mistreatment, and you'll be managing them, instead of them managing you.
7 Issues Affecting Physicians in 2016
What should physicians look forward to in 2016? Here are seven issues affecting the profession in 2016, according to experts.
Analyzing FDA Guidance on Medical Device Cybersecurity
The latest guidance from the FDA in relation to cybersecurity vulnerabilities is something that physicians and patients need to know.
Six Keys to Motivating Medical Practice Staff
A practice depends on an excellent staff, which doesn't come together by accident. Here are six keys to building a quality group.
Three Dimensions of Medical Practice Teamwork
In order to become effective at their jobs, practice staff members must have trust in each other and faith in the abilities of practice leadership.
Making Stronger Interpersonal Connections
Becoming effective as a physician means connecting well with colleagues and patients. Here are three ways to strengthen relationships.
Tips for Retaining Millennial Staff in Your Practice
Millennials are taking the workforce by storm, but how can practices ensure they retain these talented, younger staff members?
Medical Residents Are in High Demand
With a shortage of physicians, doctors coming right out of medical school are the future. That's why it's important to keep them any way you can.
The Importance of a Medical Practice Business Plan
At the beginning of the year, it's always a good idea to review your operating plan and craft a new direction for your practice.
Required Reading for Medical Practice Staff
Successful practice owners encourage personal development for their team; one of my very favorite ways to do that is through required reading.
Dealing with the Aggressive Patient
What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.
Avoid Bad Online Physician Reviews: 5 Tips
How can you avoid a bad review on Yelp, Vitals, or another site of that ilk? Experts shared five tips that will get your rankings up.
Not Basing Your Decisions in Care on Assumptions
Everyone wants to fill in the blanks based on what we assume is true. However, when doctors do that to diagnosis a patient, it can be dangerous.
Physicians: Improve Communication and Avoid Conflict
While conflict is unavoidable, your practice can benefit from these five practical tips to prevent it from escalating.
Six Tips for a Smart Employee Cell Phone Policy
A smartphone can be a distraction to staff members and also a potential HIPAA violation waiting to happen. Here are tips to avoid that at your practice.