Including funds in your budget dedicated to technological investments that improve the patient experience will be worth it in the long run.
Josh Weiner
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Josh Weiner is chief operating officer of Solutionreach.
Articles by Josh Weiner
Just as small holes in a ship can eventually lead to a catastrophic sinking, small holes in your communication can sink your practice as well.
Changing currents in patient expectations and the great resignation are changing the healthcare landscape.
Josh Weiner, CEO of Solutionreach, suggests physicians should prepare serious telemedicine services.
Stay independent and profitable through the use of technology.
In order to avoid a suit by an unhappy patient, find ways to know which patients are most likely to sue and how to turn things around.
Find out what a patient experience officer is and why your practice might need one.
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