Eleven Things to Never Say to Patients

When patients present for care, it's common for emotions to run high. And given the incredibly vulnerable position these encounters often place patients in, it's not surprising for fear, worry, and apprehension to take center stage.Carefully selected wording on the part of physicians can help to calm these situations and prevent further patient discomfort.Here are 11 phrases best avoided during possibly delicate and intense physician-patient interactions.To view the slideshow in PDF format, click here.