Patient Engagement & Communications

Articles

Advice for implementing a virtual waiting room 

Advice for establishing a virtual waiting room at a physician practice

Videos

Virtual spaces may provide greater flexibilities, but does this mean that patients will feel as comfortable when at your practice? 

Making your virtual space as comforting as your existing, physical waiting room

Staffing required for a virtual waiting room

Virtual waiting rooms offer many new opportunities 

Integrating a virtual waiting room into your existing patient management

Whether or not practices should consider upsizing or downsizing after the pandemic 

Upsizing or downsizing a practice after the pandemic 

Some of these changes and new considerations.

How the pandemic has affected the waiting room experience for physician practices

Muthu Alagappan, MD, is an attending physician at UCSF Medical Center, a trained engineer and medical director at 

Intelligent automation gives health systems an edge

Chief Product and Strategy Officer, Lyniate

How providers can stand out in a consumer culture.

Combating digital disruptors

Rich Miller, chief strategy officer of Qgenda, offers some advice and insights for practices as they tackle their capacity management. 

Advice for practices on managing their clinical capacity

Rich Miller, chief strategy officer of Qgenda, discusses how COVID-19 affected clinical capacity in the early stages of the pandemic and how it will have lasting effects on capacity management into the future. 