Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

Broken equipment, missing charts, no open slots. New PAI survey data hands administrators a punch list of what physicians say is failing.

You do not need a budget line to thank the people who held the schedule together this summer. Twelve ideas for Labor Day, most of them free.

Most practices owing back wages never meant to. Here are the everyday pay habits that draw federal investigators and plaintiff lawyers.

Experience is one of medicine's most valuable resources. Neil Baum, MD, argues physicians should be judged on competence, not age.

Three big payers are moving to shared credentialing through CertifyOS. What it could fix for practices and what it leaves on your desk.

A $20.5 million CVS settlement over web tracking shows how AI and data tracking without patient consent invite lawsuits and enforcement.

About 34 percent of medical groups have built their own tools with AI. Check HIPAA, code ownership and insurance before yours goes live.