Patients are leaving practices without a word. Dan D’Orazio of Sage Growth Partners explains how better access and communication rebuild trust.

Neil Baum, MD, borrows a technique from acting teacher Uta Hagen: nine questions to ask yourself before you open the exam room door.

Don't 'throw everything at it' before examining reasons why patients don't arrive for treatments.

Six national physician organizations warned that claims of AI superiority undermine patient trust, putting new attention on how practices set rules for AI use by clinicians and staff.

The survey revives a stalled bill that would end the physician agreements practices maintain for the nurse practitioners they employ.

Six in 10 practice leaders say they are burned out. These eight moves help keep the person who runs your office from walking out the door.

Plaintiffs' attorneys now pull the EHR audit trail as routinely as the chart. Here's how to make sure yours tells the story you need it to.

The CMS-0057 rule regulates health plans, not practices, but administrators are the ones who have to get the EHR and billing vendor conversations right.