Patients are leaving practices without a word. Dan D’Orazio of Sage Growth Partners explains how better access and communication rebuild trust.

Neil Baum, MD, borrows a technique from acting teacher Uta Hagen: nine questions to ask yourself before you open the exam room door.

Don't 'throw everything at it' before examining reasons why patients don't arrive for treatments.

Six national physician organizations warned that claims of AI superiority undermine patient trust, putting new attention on how practices set rules for AI use by clinicians and staff.

MGMA is pushing back on any delay as insurers describe a three-step build.

Federal regulators are fielding thousands of information blocking claims. These everyday practice habits are the ones most likely to draw one.

Most Medicaid improper payments trace to missing paperwork, not fraud. These nine checks close the gaps auditors keep finding.

MGMA acting CEO Akash Madiah on what members need, what the association must fix and how administrators can stop revenue leaks now.