Panelists at a National Academies meeting said coverage churn and verification will add work for practices, and that insurance alone won’t guarantee patients get in the door.

Neil Baum, MD, explains how practices can define a unique value proposition, from on-time care to price transparency, that draws in new patients.

AI agents now log in to EHRs and payer portals on their own. Set these 13 rules first so a helpful bot doesn't become your next breach.

Hackers are skipping the malware and calling your help desk instead. Here's how to keep one phone call from rerouting your payer deposits.

A five-year update from the National Academies warns that coverage losses will strain primary care practices.

Neil Baum, MD, lays out five pre-visit planning steps that save time, cut follow-up calls and portal messages, and improve patient care.

Practices face a 2.31% conversion factor cut, a 20% same-day visit reduction and new E/M modifiers starting Jan. 1.

Medicare’s monthly bundled codes pay primary care for work between visits. Most practices have not tried them yet.