Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.
From payer contract homework to a 15-minute morning huddle, these are the moves practice administrators can make after four days of sessions and interviews at MGMA's centennial meeting.
A family physician and practice owner shares the structure, roles and timing that make her team's 15-minute morning huddle work, and how to adapt it to a practice of any size.