November 10th, 202610 ways to keep the billing desk running while admin jobs sit openFour in five medical groups have open admin jobs. Here's how to keep claims, denials and prior authorizations moving until you hire.Read more
October 29th, 2026Is your practice ready for a measles patient? A 10-step checklist from Pennsylvania's outbreakPennsylvania's outbreak is part of a national surge. Here's how to prepare the front desk, exam rooms, staff records and vaccine supply.Read more
October 26th, 2026Dengue in Florida: an operations checklist for medical practicesHere’s how to make your front desk part of the state’s dengue response.Read more
October 23rd, 2026Your 2027 raise budget is about 3 percent. Here's how to spend it so your staff staysStaff raise budgets are tight for 2027, and turnover still costs more. Our new handbook shows how to price roles, fix compression and keep staff.Read more
November 3rd, 202615 things to know about Medicare’s Advanced Primary Care Management codesMedicare’s monthly bundled codes pay primary care for work between visits. Most practices have not tried them yet.Read more
November 2nd, 2026Before patients ask: what practices should know about flu seasonThe 2026-2027 respiratory season is just about here. There’s still time to vaccinate patients, experts say.Read more
October 30th, 2026Effective patient communication and the Coffee Shop TestNeil Baum, MD, offers physicians a simple ethics check: Could you comfortably explain your decision to a patient or colleague over coffee?Read more
October 22nd, 2026Is it an employee complaint or a practice-wide problem?One missed lunch can signal a practice-wide wage and hour problem. Here's how to spot it, fix the process and keep it from becoming a class action.Read more