Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

Broken equipment, missing charts, no open slots. New PAI survey data hands administrators a punch list of what physicians say is failing.

Neil Baum, MD, on why hydration belongs in preventive care for older patients, and the questions that find who is at risk.

You do not need a budget line to thank the people who held the schedule together this summer. Twelve ideas for Labor Day, most of them free.

Most practices owing back wages never meant to. Here are the everyday pay habits that draw federal investigators and plaintiff lawyers.