Measuring practice staff performance: 8 key metrics to boost productivity
Learn eight data‑driven metrics, from patient satisfaction, productivity and revenue cycle, to measure medical practice staff performance and boost efficiency and care quality.
Keeping score isn’t about catching employees doing something wrong; it’s about spotting trends early, coaching in real time and rewarding the people who keep your medical practice running. By weaving performance tracking into daily operations, physician owners and practice administrators can uncover hidden bottlenecks, protect revenue and elevate patient satisfaction before problems snowball. These eight employee performance metrics, ranging from productivity per full‑time equivalent to CAHPS patient‑experience scores, offer a balanced, data‑driven snapshot of how every team member contributes to clinical, financial and cultural goals.
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