September 25th 2023
Your weekly dose of wisdom from the Physicians Practice experts.
September 21st 2023
Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.
September 18th 2023
September 14th 2023
Best practices for figuring out what patients want from your practice.
September 7th 2023
Practices can build engagement through relevant, targeted messaging and by making communication as easy as possible.
Top tips and HIPAA implications.
Practice tip of the week: Expert tips to create a concierge-style patient experience
Practice tip of the week: Going the extra mile to make patients feel welcome
3 Ways technology can level up your practice’s communication workflows
As patient behaviors evolve, it’s clear that today’s status quo is falling short.
Practice tip of the week: 7 Tips to make your patients smile
Practice tip of the week: Three strategies for discussing plant-based nutrition with pediatric patients
6 Benefits of digital front doors
As patient volumes grow, digital front doors can be a boon to your practice.
Why medical practices need a mass communication plan
When there's a crisis, your practice needs a mass communications strategy.
Practice tip of the week: 10 Customer Service Habits for Your Medical Practice
How to streamline claims for rural practices
Follow these tips to turbocharge the claims process.
Practice tip of the week: Seven communication sins every practice should avoid
Practice tip of the week: Six things to never say to a patient
Practice tip of the week: Why you should know your patient’s behavioral styles
Practice tip of the week: Humility
Practice tip of the week: How to support LGBTQ+ patients year-round
Practice tip of the week: How to evaluate waiting room furniture
Third-party tools and your healthcare website
There are a myriad of tools available, but practices should still be cautious.
5 Mistakes to avoid when texting patients
Don’t run afoul of HIPAA when texting with patients.
Why the No Surprises Act falls short in improving provider directory accuracy
Regulation fails to address how patients utilize provider directories.
Streamlining credentialing to boost provider satisfaction, patient access
Inefficient provider credentialing processes, credentialing mistakes that increase costs, and lengthy onboarding procedures are just some of the hurdles to hiring healthcare staff.
Winning the battle for the click: A guide for physician practices
With the easy days of organic search behind us, physician practices, including aesthetic and dental groups, will need to employ more powerful digital marketing strategies to stay competitive.
4 Critical steps patients take when looking for a doctor
Patients are relying more and more on technology when choosing a physician.
How ditching paper and the waiting room can increase patient engagement
Embracing new technology can lead to new heights of patient engagement.
Healthcare website security measures to consider
With proper planning, your healthcare website can serve as a powerful marketing tool while still protecting patient data.
Rigorous outpatient safety protocols as a best practice for infection control
Research shows medical offices and clinics are vulnerable to inadvertent spread.
Optimizing the patient experience in a post-Covid-19 world
The challenge for practices now is how to continue meeting evolving patient expectations while optimizing revenue and protecting their team from burnout.
What physicians need to know about the Healthcare Transparency Act
The healthcare transparency act was recently updated. Here’s what it’s about and its potential consequences.
Why you should stress empathy and gratitude in your practice
Although times of true crisis may challenge our ability to experience and express gratitude and empathy, such difficult times also demand that we work on enhancing our capacity for doing so.
Avoid the spam folder when sending healthcare email marketing
What good are your email marketing campaigns if patients never see them? Luckily there are some general tips you can follow to avoid the spam folder.
Embrace telehealth and virtual visits to enhance the patient experience
Patient desire for virtual visits will likely not diminish. But when it comes to telehealth, what do providers desire?
Top six ways to increase patient visits
Patient visits have a direct impact on the success of your independent practice. Here are six tips from the experts to put into action.