March 28th 2023
What patients want is a single and rewarding patient experience across all touchpoints, which can be best achieved by following these hybrid communication best practices.
Biometrics and Artificial Intelligence
September 9th 2021As more states enact biometric laws (although none are as robust as Illinois), healthcare AI companies, covered entities, and business associates should take note and take steps to update compliance programs in order to reduce the risk of a lawsuit and a potentially criminal HIPAA violation.
Get more recalls with patient text messaging
September 8th 2021Text messaging patients is a great way to increase recalls and keep them healthy. Texting campaigns have increased patient services revenue and improved care compliance. Simple text message templates, scheduled in advance, will make it easy for your staff.