
Patient Engagement & Communications
Latest News
Latest Videos

Podcasts
More News

Boost patient satisfaction in your medical practice with three proven strategies in this P2 Management Minute.

Upgrade your medical practice’s waiting room without overspending. Discover three expert tips to elevate patient experience in this P2 Management Minute.

Regular, high-quality content boosts your medical practice's online presence and enhances search engine rankings for patient engagement.

Discover three quick, high-impact strategies to streamline patient flow, boost staff efficiency and elevate the patient experience.

Delivering exceptional patient experiences requires fresh enthusiasm, regardless of repetition. Transform ordinary interactions into extraordinary ones with every encounter.

Healthcare practitioners face challenges combating health misinformation as patients increasingly rely on the internet for medical advice. Trust and communication are key.

Texting from referral to recovery: A communication blueprint for total joint surgery
Two-way text messaging enhances patient engagement and communication throughout the total joint replacement journey, ensuring better outcomes and support.

Neil Baum, MD, asks whether your patients are satisfied with their care and shows how a quick survey could make the difference.

Neil Baum, MD, guides you away from these nine situations that could have a negative impact on your practice's bottom line.

Health care consumers seek seamless payment experiences that match their digital expectations. Providers must offer flexible options to enhance satisfaction and collections.

From reducing denials to filling last-minute slots, here's how smart practice administrators are using artificial intelligence (AI) to streamline operations and boost revenue.

From follow-up texts to microlearning videos, these 11 low-cost strategies help practices boost patient satisfaction, improve outcomes and protect revenue between visits.

Strong patient engagement and clear patient-provider communication empower physician practices to improve health outcomes and reduce costly malpractice claims.

Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. Transform interactions into lasting connections.

Neil Baum, MD, talks about the lessons physicians should take from the teachings of Jesus of Nazareth.

Your weekly dose of wisdom from the Physicians Practice experts.

Neil Baum, MD, walks through the lessons physicians should take from classic Mark Twain characters like Huckleberry Finn and Tom Sawyer.

Your weekly dose of wisdom from the Physicians Practice experts.

Neil Baum, MD, explains how retaining the good associates you've attracted to your practice can lead to higher income for you.

Your weekly dose of wisdom from the Physicians Practice experts.

Neil Baum, MD, describes some of the lessons physicians and practice administrators should take from the late Pope Francis.

Your weekly dose of wisdom from the Physicians Practice experts.

Neil Baum, MD, explains how the age old medical practice of shaking hands with patients and how it can help demonstrate trust.

Neil Baum, MD, explains the benefits of appearing in the media and how to attract their attention.

Celebrate Patient Experience Week by implementing seven low-cost, high-impact strategies that transform your medical practice into a more welcoming, inclusive office and boost patient satisfaction.



















