Top tips and HIPAA implications.
How value-based care helped our independent practice survive 2020
Our experience shows how key features of value-based care can position practices to be more resilient, adaptable, and future-oriented.
Conscious vs unconscious bias in physician practices
The difference between a ‘conscious bias’ and an ‘unconscious bias’ and how they are measured.
What biases in medicine means for physicians
What bias means for physician’s everyday work experiences.
Communicating bad news to your patients
Giving bad news is not fun, but as a doctor, it is something you'll have to do from time to time. Here are some tips on how to do it.
Expert tips to create a concierge-style patient experience
With consumer-driven business models running the show, your existing call-handling systems and protocols are likely not contributing to the patient loyalty you need for a thriving practice.
Doctor-patient communication’s role in mitigating medical malpractice claims
Medical malpractice data shows us that bad patient-provider communication correlates with medical malpractice claims.
Planning for the best RCM strategy in 2021
What practices should be planning for to make the best RCM strategy this year, from David Cohen, chief product and technology officer of Greenway Health.
How to make a great first impression at your medical practice
There's a lot to be said for first impressions. So, when do your new patients form their first impressions of you?
Rural Healthcare Access: The providers and the challenges
Some providers are taking steps to serve those that have historically been neglected.
Value-based incentives improve clinical connectivity
How reinforcing care coordination can create value and improve patient outcomes.
How billing and telehealth services have changed throughout the pandemic
How billing for telehealth services have changed throughout the pandemic.
Benefits and challenges of integrating telehealth with an EHR
The benefits and challenges involved with integrating a telehealth system with an EHR.
Can You Discharge Patients with Unpaid Balances?
A physician asks whether he can legally refuse treatment to a patient with an unpaid balance. Here are five legal considerations.
Returning to care in a “Not-Quite-Post Pandemic” world
How will physicians manage the increasing demand as patients return to care without getting burned out in the process?
Integrated telehealth solutions
The concept of integrated telehealth solutions and how this impacts workflows.
How physicians can stay abreast of new standards of care
How physicians can remain updated with standards of care.
What to expect from point solutions in 2021
Will point solutions continue to emerge, or will there be a widespread consolidation of programs and services?
Questions physicians should ask about emerging point solutions and what to expect in 2021
How providers should take issues into consideration when exploring point solutions for their patients.
5 ways to maximize your referral program
Physician referral programs have gone digital, saving time, money, and a lot of effort.
“Point Solution Fatigue”: What it is, how to overcome it
The phenomenon of ‘point solution fatigue’ affecting physicians, providers, and payers.
Physicians should be modernizing practice operations
Now is the time for decisive COVID-19 recovery.
Problems with standards of care and finding solutions
The shortcomings of current standards of care and why finding solutions might be so challenging and complex.
Enabling effective internal healthcare communication with HIPAA compliant email
Improve the quality of staff relationships, increase efficiency, and profoundly impact patient safety.
What ‘standards of care’ means for physicians
What we mean by ‘standards of care’ are, as well as how they are developed.
RTA: A metric for value-based care
How a high "Referral-to-Appointment” benefits everyone by scheduling patients and supporting the current and future healthcare ecosystems.
Why healthcare providers need a telehealth 2.0 strategy
COVID-19 supercharged what had been a typically slow but steady adoption of telehealth.
Primary care is good for more than the heart
How an independent physician managed to lower his patients’ risk of stroke, heart disease, and other life-threatening conditions.
Best practices for managing your practice and provider listings in organic search
If you properly manage your online listings, you can also grow your visibility and reach more potential customers.
EHRs are vital for effective COVID-19 vaccine campaigns
To ensure a successful roll-out, providers should ensure their EHR supports the vaccination processes.
Quality measures and regulatory requirements should operate behind the scenes of an EHR system
The benefits to simplifying technology at your practice.
