Patient Engagement & Communications

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

There are a myriad of tools available, but practices should still be cautious.

Don’t run afoul of HIPAA when texting with patients.

Regulation fails to address how patients utilize provider directories.

Inefficient provider credentialing processes, credentialing mistakes that increase costs, and lengthy onboarding procedures are just some of the hurdles to hiring healthcare staff.

With the easy days of organic search behind us, physician practices, including aesthetic and dental groups, will need to employ more powerful digital marketing strategies to stay competitive.

Patients are relying more and more on technology when choosing a physician.

Embracing new technology can lead to new heights of patient engagement.

With proper planning, your healthcare website can serve as a powerful marketing tool while still protecting patient data.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

Research shows medical offices and clinics are vulnerable to inadvertent spread.

The challenge for practices now is how to continue meeting evolving patient expectations while optimizing revenue and protecting their team from burnout.

The healthcare transparency act was recently updated. Here’s what it’s about and its potential consequences.

Although times of true crisis may challenge our ability to experience and express gratitude and empathy, such difficult times also demand that we work on enhancing our capacity for doing so.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

What good are your email marketing campaigns if patients never see them? Luckily there are some general tips you can follow to avoid the spam folder.

Patient desire for virtual visits will likely not diminish. But when it comes to telehealth, what do providers desire?

Patient visits have a direct impact on the success of your independent practice. Here are six tips from the experts to put into action.

How you can get new patients by using Google and other search engines.

These four tips can make current patients long-term ones.

Technology is allowing physicians to bring research into almost any clinical setting.

Physicians Practice® spoke with Hari Prasad, CEO of Yosi Health, about how what practices need to know about setting up and making the most of their virtual waiting rooms.

How to talk with patients about vaccine concerns.

If your practice isn't already communicating with patients via texting, consider how adding the mechanism could help with your efforts to enhance engagement.

Patient preferences and needs have changed, and physician practices will need to level up their virtual care offerings to accommodate them.

Their journey begins long before entering your practice.

Understanding your patients' behavioral styles can help you customize their practice experience and boost satisfaction. Here's how.