Patient Engagement & Communications

Maintaining a consistent blog makes patients feel informed, establishes provider reliability, and promotes engagement between patients and your practice.

Improve your local online presence to increase patient volume.

Here’s your guide to six common phrases physicians too often say to patients.

Text messages for patient payments and insurance verification make a difficult task easier. Tweak your technology to get paid on time and reduce the friction in your patient billing process.

Only a quarter of Medicare and Medicare Advantage recipients receive an annual wellness visit.

How can healthcare providers provide a safe space for LGBTQ+ patients?

First, ensure that you are compliant with TCPA. Get consent for all text message communications with patients as part of your normal intake process.

Prioritize safety & comfort when buying waiting room chairs.

Online marketing is not easy and takes some time to plan, but here are five strategies to start attracting new patients to your medical practice.

Preparedness in the post-pandemic era demands that the healthcare industry disentangle itself from the fax machines, pagers, land lines and other unwieldy implements of a bygone age.

Email is one area ripe for AI innovation.

Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.

Providers can reap the rewards of a digital transformation that boosts efficiency and profitability, but they must first invest in the right technology.

Text messaging patients is a great way to boost engagement. But, it can be difficult to get patients enrolled in a text messaging service. Spam calls and texts are pervasive and TCPA penalizes improper text messaging practices.

Five tips for a successful RPM program.

Here are some steps healthcare providers can take to better serve LGBTQ patients.

Used effectively, new technologies can deepen the existing, trust-based relationships that so many patients have with their physicians.

There is an urgent need to institute policies and practices that systemically address malnutrition.

Texting patients is a double-edged sword. It can increase recalls, boost satisfaction, and improve care. But, it can also put hinder regulatory compliance and increase staff stress. Here are five tips to reduce these risks and make texting work for you.

Traditional paper statements and calls have been increasingly ineffective.

Technology to consider implementing in your practice

Why this is especially true for patients with intellectual and/or developmental disabilities.

Mobile apps have completely changed the medical field by providing healthcare professionals a safe, streamlined way to connect with patients and colleagues from anywhere. While virtual visits won’t completely replace seeing patients in person, doctors will need to equip their practices with up-to-date tech to keep up with the competition and patient demands.

If you can't ignore an online review and it is extremely damaging to your reputation as a physician, there are steps you can take to try to remove it.

Text messaging is one of the best ways to boost patient satisfaction, increase appointment consistency, and improve care compliance. Texting your patients should go beyond just appointment reminders. And yet, there is more technical complexity and risk with texting patients than other communication channels.

One of the biggest risks is the act of practicing medicine virtually and the challenges of virtual examinations, reviewing diagnostics, communicating with the patient, loss of contextual clues, etc.

The difference lies in more than just the name.

Advances in remote monitoring are allowing for physician practices to further monitor heart failure patients on a regular basis, without the patients needing to leave their home. This real-time data provides seamless connectivity, improved clinical outcomes and reductions of adverse events.

How technology can aid physicians in returning to focusing on patient care.

These three efforts are some basic steps that will go a long way toward ensuring you accomplish your marketing goals while still maintaining patient privacy.