September 25th 2023
Your weekly dose of wisdom from the Physicians Practice experts.
September 21st 2023
Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.
September 18th 2023
September 14th 2023
Best practices for figuring out what patients want from your practice.
September 7th 2023
Practices can build engagement through relevant, targeted messaging and by making communication as easy as possible.
Top tips and HIPAA implications.
Practice tip of the week: Making prior authorizations less burdensome
How patient-centered communication can address maternal health inequities
By breaking down barriers and improving communication, we can ensure that all women have access to high-quality care.
Connecting patients with medical staff during an emergency
How technology like AI and cloud queuing can ensure business continuity even when call volumes skyrocket.
Enhancing doctor communication
Improving communication can have a positive impact on patient relations and satisfaction.
Why medicine needs greater context
The outsized influence of social drivers on health
Local marketing tips for small practices
Whether you're new in town or are looking to reinvigorate your established business, having a solid review generation strategy in place can have an enormously positive impact.
Creating a better payment experience: 3 Ways providers can empower patients
As providers increasingly face staffing challenges that are not expected to lighten, it becomes imperative that they adopt technology solutions that can also boost the efficiency of existing staff members.
4 Insights into revving up rural patient financial engagement—digitally
Digital financial engagement offers significant opportunities to reach patients early in the financial stage of their encounter while lowering administrative costs.
Practice tip of the week - Online Marketing: How to get more patients
5 Ways to successfully gather online reviews for your healthcare practice
The more reviews you get, the more likely you are to bring in new patients.
The profound impact of patient experience on healthcare's bottom line
Satisfied patients are more likely to return for future medical needs, as well as post favorable comments and ratings online.
Mastering the science of patient financial engagement: 3 Insights
A significant proportion of patients want increased flexibility in payment and a range of options for communication.
Keeping patients engaged
Americans are changing how they use health care. Now is the time for primary care to rebuild relationships with them.
Practice tip of the week: How to decrease wait times and increase patient satisfaction
Practice tip of the week: Top six ways to increase patient visits
Practice tip of the week: 5 Ways PCPs can retain patients (and attract new ones)
Attract new customers with hybrid communication
What patients want is a single and rewarding patient experience across all touchpoints, which can be best achieved by following these hybrid communication best practices.
Defusing tense situations through psychology
Here's what you should do the next time you experience a patient in a strong emotional state.
Improve communication for better outcomes
Just as small holes in a ship can eventually lead to a catastrophic sinking, small holes in your communication can sink your practice as well.
Patient engagement is the first step in getting paid
Patient engagement begins by recognizing that greater responsibility for payment has also led to greater expectation and choice on the part of patients.
Prediction: Virtual care growth will remain steady in 2023
Virtual care is simply too valuable - and necessary - not to become an increasingly important part of healthcare going forward.
Practice tip of the week: Webside Manner 101
Practice tip of the week: Creating a successful YouTube channel for your practice
The evolution of the patient-physician relationship
As patients seek information and form communities, the dialogue with their doctors is changing.
The healthcare marketing landscape in 2023
The new normal is no longer new.
The scales: A metaphor for managing difficult patients
The right communication strategy can keep you from losing a patient.
6 Patient engagement trends for 2023
Top patient engagement trends and how to ensure continual growth
3 Tools to optimize patient engagement in private practice
Adopting the right technology can help allocate or reallocate time from physicians and staff to focus on patient engagement and satisfaction.
Practice tip of the week: Doctor-patient communication’s role in mitigating medical malpractice claims
Practice tip of the week: Engaging patients in digital check-in
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