7 scheduling strategies that reduce no-shows and boost patient throughput

No-shows cost the average physician practice tens of thousands of dollars a year in lost revenue, and that’s before accounting for the downstream effects on staff productivity and patient access. Fixing the problem is not as simple as adding a reminder call. The practices with the strongest show rates and the smoothest patient flow have redesigned their scheduling systems from the ground up. These seven strategies are where that redesign usually begins.