October 19th, 2026Workplace friction is driving staff out the door. Here's how to smooth it outTry cheap solutions now because your most reliable employee may be ready to walk.Read more
October 16th, 2026Protect, grow or cover differently — getting ahead of physician vacancies in rural settingsHow not to be the administrator who says, I didn't see that comingRead more
October 29th, 2026Is your practice ready for a measles patient? A 10-step checklist from Pennsylvania's outbreakPennsylvania's outbreak is part of a national surge. Here's how to prepare the front desk, exam rooms, staff records and vaccine supply.Read more
October 26th, 2026Dengue in Florida: an operations checklist for medical practicesHere’s how to make your front desk part of the state’s dengue response.Read more
October 23rd, 2026Patch, verify, document: Managing PHP2Shell and Quest Diagnostics risk at your practiceHow practice managers can fend off two cybersecurity incidents: a critical flaw in widely used website code and a breach of a Quest lab portal.Read more
October 23rd, 2026Your 2027 raise budget is about 3 percent. Here's how to spend it so your staff staysStaff raise budgets are tight for 2027, and turnover still costs more. Our new handbook shows how to price roles, fix compression and keep staff.Read more
October 22nd, 2026Is it an employee complaint or a practice-wide problem?One missed lunch can signal a practice-wide wage and hour problem. Here's how to spot it, fix the process and keep it from becoming a class action.Read more
October 21st, 2026Three questions at check-in could keep your Medicaid patients covered in 2027Nearly half of Medicaid members aren't ready for Jan. 1 work rules. Our new handbook shows the front desk how to keep eligible patients covered.Read more