How to Diagnose a Patient's Phone Neck

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

Best practices for figuring out what patients want from your practice.

Physicians Practice® spoke with Chuck Lee, MD, about the complications of low patient health literacy levels and how physicians can improve these levels through communications, partnerships, and outreach.

Prioritizing the patient and employee experience starts with advanced listening and analytics, not more paper surveys.

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