Must-dos before you upgrade your tech

Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and this is the P2 Management Minute. Here are two must-dos before you upgrade your tech.

1) Build a total-cost & ROI model, and stress-test it

Look past the sticker price. Add implementation, training hours, integration work, data migration, temporary downtime, and future subscription tiers/add-ons. Include annual support fees, too. Estimate payback in months, not years, and run scenarios: +/−10% visit volume, +/−3% reimbursement, go-live delays. If the project still clears your cash-flow bar under a ‘downside’ case, you’re ready to brief partners—and your banker.

2) Bake in security & compliance from day one

Mobile and BYOD widen your attack surface. Require: MFA/SSO, device management enrollment, encryption at rest and in transit, role-based access with least privilege, audit logs, regular patching, and tested backups. Confirm the vendor will sign a BAA and can provide recent security attestations and uptime SLAs. Map the tool to your written device policy and incident-response plan before go-live.
Total cost proven, security locked—then upgrade. For more bite-size practice tips and tricks make sure you visit PhysiciansPractice.com.

Thanks for watching I’ll see you tomorrow on the P2 Management Minute!

About the P2 Management Minute

The P2 Management Minute is a fast-paced video micro-series from Physicians Practice that distills proven management strategies into bite-size, one-minute episodes for busy medical practice administrators and lead physicians. Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. No theory, no fluff; just concise, actionable guidance that respects tight schedules and delivers measurable results between appointments.

Record your own!

Interested in stepping in front of the camera to share a quick tip of your own, or have a suggestion for a topic we should spotlight in an upcoming P² Management Minute? We’d love to hear from you. Whether it’s a proven strategy for streamlining workflows, a clever morale-booster, or a hard-won lesson on patient engagement, your insight could help peers across the country elevate their practices in just 60 seconds. Drop Keith a note at kreynolds@mjhlifesciences.com with your idea—or, better yet, a brief outline or smartphone video sample—and we’ll walk you through the simple submission process. Let’s collaborate to make every minute count for the medical community.

Keith A. Reynolds is the editor of Physicians Practice and wants to know what practice issues are keeping you up at night. You can let him know at kreynolds@mjhlifesciences.com.