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Pew found 72 percent of adults want to know when AI touches their care. Only 16 percent say a doctor has ever told them.

Someone else configured your EHR. These 18 defaults quietly add clicks, inbox noise and compliance risk to every clinic day.

Federal accessibility rules now cover practice websites, portals and online forms. The deadline moved, but the lawsuits and complaints didn't.

The 2026 Healthcare Workforce Barometer measures the gap between what practice leaders think their staff want, and what staff say they want.

Six national physician organizations warned that claims of AI superiority undermine patient trust, putting new attention on how practices set rules for AI use by clinicians and staff.

Texas laws on offshore records, AI disclosure, portal holds and gold cards are all in force now. Six checks worth an afternoon.

he former INXS frontman paired trust, connection, adaptability, focus, authenticity and collaboration with the bands he says model them, then had the ballroom help finish an original song.

Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.