
Broken equipment, missing charts, no open slots. New PAI survey data hands administrators a punch list of what physicians say is failing.
A look at how practices across the country are treating their front desk staff.
From the COVID-19 recession to the
The recent Kaiser Permanente strike, which saw more than 75,000 clinical and support workers walk off the job, illustrates the difficulties the
These are the responses that dealt with front desk staff and medical coders.






