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November 11th, 202612 ways to stop the hacker who just picks up the phoneHackers are skipping the malware and calling your help desk instead. Here's how to keep one phone call from rerouting your payer deposits.Read more
November 6th, 2026A magician's advice for pre-visit planningNeil Baum, MD, lays out five pre-visit planning steps that save time, cut follow-up calls and portal messages, and improve patient care.Read more
November 2nd, 2026Before patients ask: what practices should know about flu seasonThe 2026-2027 respiratory season is just about here. There’s still time to vaccinate patients, experts say.Read more
October 29th, 2026Is your practice ready for a measles patient? A 10-step checklist from Pennsylvania's outbreakPennsylvania's outbreak is part of a national surge. Here's how to prepare the front desk, exam rooms, staff records and vaccine supply.Read more
October 26th, 2026Dengue in Florida: an operations checklist for medical practicesHere’s how to make your front desk part of the state’s dengue response.Read more
October 23rd, 2026Patch, verify, document: Managing PHP2Shell and Quest Diagnostics risk at your practiceHow practice managers can fend off two cybersecurity incidents: a critical flaw in widely used website code and a breach of a Quest lab portal.Read more