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Neil Baum, MD, offers physicians a simple ethics check: Could you comfortably explain your decision to a patient or colleague over coffee?

Pennsylvania's outbreak is part of a national surge. Here's how to prepare the front desk, exam rooms, staff records and vaccine supply.

Here’s how to make your front desk part of the state’s dengue response.

How practice managers can fend off two cybersecurity incidents: a critical flaw in widely used website code and a breach of a Quest lab portal.

Nearly half of Medicaid members aren't ready for Jan. 1 work rules. Our new handbook shows the front desk how to keep eligible patients covered.

Try cheap solutions now because your most reliable employee may be ready to walk.

A review of 1,536 patient inquiries found those answered within five minutes booked at more than three times the rate of those waiting over a day.

How not to be the administrator who says, I didn't see that coming