Hard data is crucial to Kyle Matthews, chief executive officer of a cardiology practice near Phoenix, and he regularly shares them with his physicians though 10 key financial reports.
The numbers tell him — and them — when to hire and when to fire, who has too many appointments and who has too few, and even when it's time to investigative missing referrals.
"Give them everything they would want to know even if they don't want to know all of it," advised Matthews, CMPE, of Phoenix Heart, PLLC, who presented at the Medical Group Management Association Annual Conference in Anaheim, Calif., on October 10.
Matthews recommended providing these 10 financial reports to partner physicians:
1. Practice Dashboard
This report, which can be generated by EHRs, includes information about financial balances and deposits. It can also provide details about accounts receivable, charges and collections by doctor. "I do it once a week and e-mail it," Matthews said. "If they read it, great. If not, it's up to them."
The reports are especially helpful when doctors go on vacation, he said. "I want them to see what impact that has on collections so they don't come back and yell at me when they get their compensation check."
2. Productivity Dashboard
This report focuses on weekly charges per doctor and highlights the lowest and highest weeks over a period
"This is for a practice that's focused on who was doing what and why," he said, because it allows doctors to pinpoint their best and worst weeks and figure out what they did differently. "It's a discussion starting point."
3. Monthly Overview
Through this report, physicians can review monthly or month-by-month financial data such as accounts receivable and revenue by category.
4. Previous Year to Date (YTD) Variance
Matthews uses this report to pinpoint revenues and expenses that vary greater than 15 percent on a quarterly basis. Practices can also use this report to note variances from actual revenue/expenses to budgeted amounts.