12 ways medical practice staff can help prevent a patient lawsuit

Slideshow

Patient interactions with staff are just as important in shaping the relationships between medical practices and their patients. Here's how employees can help avoid a lawsuit.

We live in the era of highway billboards promising large lawsuit payouts and at a time when a dissatisfied patient can easily become a litigious one. The level and quality of care that patients receive plays a major role in the patient-physician equation.Nevertheless, patient interactions with the staff are just as important in shaping the relationships between medical practices and their patients.

Here are 12 strategies that can reduce the risk of a lawsuit by patients.

Newsletter

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Recent Videos
P2 Management Minute: Keeping practice staff happy
P2 Management Minute: Reducing malpractice risk
P2 Management Minute: Summer staffing shortages
P2 Management Minute: Boosting practice staff morale
Practice lessons from the works of Mark Twain
Using AI agents
Jennifer Wiggins
Jennifer Wiggins
Stephen A. Dickens, JD, MAEd, FACMPE, on strategic planning in times of uncertainty.
Related Content
© 2025 MJH Life Sciences

All rights reserved.