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Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

10 Ways to provide your patients with great customer service

, MD, President of the California Society of Anesthesiologists, specializes in cardiac anesthesiology at the Kaiser Permanente Los Angeles Medical Center. Dr. Hernandez Conte is a graduate of Brown University and the Boston University School of Medicine; he completed his anesthesiology residency/fellowship Yale University and holds an MBA from University of California, Irvine.

With Latino/a Physicians Day approaching, it's high time for the ranks of doctors to reflect the demographics of the nation.

Why California needs more Latino/a physicians

Kevin Mehta serves as chief technology officer for

. Mehta focuses on building data-driven, turnkey software solutions that provide payers and providers with the technical tools and resources needed to design, evaluate, build, measure, and negotiate value-based reimbursement contracts.

Physicians can best prepare for success by working with payers on the right parameters.

3 Negotiating tips for value-based contracts

, the leader in autonomous medical coding. He oversees the company's go-to-market efforts and client analytics. He brings broad experience in health systems, technology, and data science and has worked at BCG, the Bill & Melinda Gates Foundation, and in venture capital. He holds an MBA from Stanford University, MPA from Harvard University, and BAs from the University of Chicago.

Drex DeFord

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