Physicians Practice Pearls: You Can Teach an Old Dog New Tricks
Don’t let employees’ poor computer skills (or your own) stop you from adopting needed technology.
A Shot in the Arm for Flu Vaccine Clinics
On a recent trip to visit a client in Chicago, I noticed at O'Hare International Airport a booth set up to administer flu shots.
Calming the Front-desk Fracas
I've been working with a medical practice that was trying to improve its patient access.
Finding Hire Love
During a recent consulting engagement, a physician told me countless stories about interviewing and training staff.
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