
Don’t let employees’ poor computer skills (or your own) stop you from adopting needed technology.

Don’t let employees’ poor computer skills (or your own) stop you from adopting needed technology.

On a recent trip to visit a client in Chicago, I noticed at O'Hare International Airport a booth set up to administer flu shots.

I've been working with a medical practice that was trying to improve its patient access.

During a recent consulting engagement, a physician told me countless stories about interviewing and training staff.

Published: January 1st 2008 | Updated:

Published: November 15th 2007 | Updated:

Published: October 30th 2007 | Updated:

Published: October 30th 2007 | Updated: