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Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

10 Ways to provide your patients with great customer service

, MD, President of the California Society of Anesthesiologists, specializes in cardiac anesthesiology at the Kaiser Permanente Los Angeles Medical Center. Dr. Hernandez Conte is a graduate of Brown University and the Boston University School of Medicine; he completed his anesthesiology residency/fellowship Yale University and holds an MBA from University of California, Irvine.

With Latino/a Physicians Day approaching, it's high time for the ranks of doctors to reflect the demographics of the nation.

Why California needs more Latino/a physicians

Kevin Mehta serves as chief technology officer for

. Mehta focuses on building data-driven, turnkey software solutions that provide payers and providers with the technical tools and resources needed to design, evaluate, build, measure, and negotiate value-based reimbursement contracts.

Physicians can best prepare for success by working with payers on the right parameters.

3 Negotiating tips for value-based contracts

, the leader in autonomous medical coding. He oversees the company's go-to-market efforts and client analytics. He brings broad experience in health systems, technology, and data science and has worked at BCG, the Bill & Melinda Gates Foundation, and in venture capital. He holds an MBA from Stanford University, MPA from Harvard University, and BAs from the University of Chicago.

Sean McCloy, MD, MPH, MA

Articles