Steph Weber

Physician-patient interactions can be rife with emotion. Here are phrases physicians should take care to avoid during these situations.

Patients tend to have a love-hate relationship with the waiting room. Here's how to make the experience better for them and your medical practice.

Here's how to address and deescalate the situation when family members become disruptive or aggressive, and threaten to hinder patient care.

Drug-seeking patients are likely coming to your practice. Here's how to address the situation and, if necessary, end a physician-patient relationship.

Any patient can become violent or angry at your medical practice. Follow these tips to prevent an intense situation from sidetracking your treatment.