Patient Engagement & Communications

Masks and Your Practice

Mask policies that may increase compliance and reduce risk and conflict.

Managing and terminating staff who refuse to comply with COVID19 safety recommendations

August 03, 2020

Employers should continue to enforce all recommended COVID precautions within the practice and remain vigilant of changes in state and federal laws.

Bringing normalcy back to elective hospital procedures

August 03, 2020

Elective surgeries are the lifeblood of hospitals and health systems, accounting for 60% of total hospital revenue.

5 ways to reengage patients in the COVID19 era

July 31, 2020

It is critical to provide crystal clear communications along every step, including where they should park and how to check-in upon arrival.

Covid-19 Legal Risks: Requiring masks at your practice

July 28, 2020

To avoid potential conflict, patients should be provided advance notice of your policy to avoid surprise and embarrassment.

Reopening elective surgeries after COVID19

July 28, 2020

As you map out your practice's reopening plan, it’s important that it continues to prioritize patient care.

How email marketing can help collect delinquent medical payments

July 22, 2020

A fast and cost-efficient way to inform people about what they owe.

Prepare for patients who refuse to wear a mask in your practice

July 21, 2020

Recommendations for every practice to consider.

How practices can shift operations to manage virtual patient engagement

July 20, 2020

Telehealth platforms play a key role as physicians reconfigure office visits, adjust to new regulations, and seek to restore their practices.

Telegenetics helps independents thrive in a COVID-fueled environment

July 17, 2020

Embrace new tech and clinical services to remain independent while continuing to achieve clinical excellence and business stability.

The AI Difference in Revenue Cycle Management

July 16, 2020

Advanced, user-friendly artificial intelligence (AI) solutions can save clinics $7 billion each year