Sponsored Resources

Practice administrators are the first ones to know when a provider is running behind. They're also the last ones to leave. That job has only gotten harder. 89% say their workload increased this past year, and 75% describe their stress as high or very high.¹Despite the pressure, 93% say they're satisfied in their role, and 88% say new technologies are already improving the patient experience.¹ Stretched thin, but still all in.PatientPoint partnered with Talker Research to ask 300 practice administrators what their roles actually look like today. Download the 2026 Practice Administrator Confidence Index to see how they're managing workload, technology and what comes next.What does confidence look like in your practice?

Effective communication is critical to running a healthcare practice. This playbook highlights common gaps affecting patients and staff and outlines practical ways to address them. It includes simple tactics like standardizing messaging, improving follow-up and strengthening internal workflows, along with templates and real-world insights. The focus is on improving clarity, reducing inefficiencies and creating a more consistent patient and staff experience.

Emergency Medicine is Evolving—And So Are the Billing Rules Team-based care is now the norm in emergency departments, but outdated billing practices are putting revenue and compliance at risk. In this must-read article, Michael Jeffery, President of Emergency Medicine at Coronis Health, breaks down what every ED leader needs to know about split/shared billing, recent CMS rule changes, and the critical role of attestation. A Smarter, Simpler Approach to Compliance Michael shares real-world examples and best practices used by high-performing EDs to keep documentation clean, billing accurate, and compliance risks low. If you oversee ED operations or billing, this article is your go-to resource.

"How patients access and seek out health and wellness care continues to evolve amid growing costs and a changing healthcare landscape – and communication around payment options continues to impact how patients select their provider. In this whitepaper, Synchrony shares new data on the vital role alternative payment options have on patient decisions, and how providers can strengthen their financial offerings. Learning Objectives: • Learn the current trends impacting the ability of in-house financing plans to meet patient demands. • Understand patients’ financing preferences and how it directly impacts behaviors when pursuing care and choosing a provider. • Discover how third-party financing can support practices to meet patients’ needs, help relieve administrative burdens, and stay competitive within an ever-evolving healthcare industry. "

Brittany Burns, MD, loves her family and loves providing care for patients. But 5 years ago, she realized she couldn’t find enough time for either—and needed to renegotiate a balance in her career. Today, Dr. Burns’ personalized, individualized care model gives her true work-life balance: more time for family, more detailed care for patients.

The main goal is to provide decision-makers in healthcare with clear, actionable insights and data. By simplifying complex challenges, we ensure they understand the issues facing the sector, such as healthcare call centers, AI service agents, and front desk staff overload. We equip them with the knowledge needed to navigate these challenges and highlight how AI tools can help overcome them, empowering them to thrive in an evolving healthcare landscape.

Managing payment postings, claims, and denials can feel overwhelming, especially when practices have staffing challenges. Without the right resources, these challenges often lead to delayed revenue, increased denials, and overburdened teams. Explore strategies and solutions to help practices stay on top of their billing workflows and optimize their revenue cycle needs with Veradigm Revenue Cycle Services.

Want to reduce the effort needed and help improve the revenue associated with clinical coding? Join us for an informative and entertaining new podcast about the challenges of coding for Orthopedics and other MSK-related specialties, and best practices in from one group practice that is making measurable progress in optimizing their coding and expediting revenue generation.

Managing patient access, appointment volume, and operational workflows can be overwhelming with the sheer volume and complexity of healthcare data. This eBook shows how practices can turn these challenges into opportunities for growth by focusing on the data that matters the most. It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction. By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations. Key Takeaways: - Identifying metrics that reveal scheduling gaps and improve patient access. - Understanding how data can help reduce patient wait times. - Strategies to increase appointment volume and satisfaction.