“Point Solution Fatigue”: What it is, how to overcome it

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

How physicians can strengthen the patient financial experience.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Customers expect their health care providers to have the same level of integration and connectedness as their favorite retailers.

Practices can build engagement through relevant, targeted messaging and by making communication as easy as possible.