2012 Technology Survey Results

Neil Baum, MD, explains how practices can define a unique value proposition, from on-time care to price transparency, that draws in new patients.

Hackers are skipping the malware and calling your help desk instead. Here's how to keep one phone call from rerouting your payer deposits.

A family physician argues clinical AI should earn independence task by task, the way medical trainees do, with a physician accountable at every stage.

Four in five medical groups have open admin jobs. Here's how to keep claims, denials and prior authorizations moving until you hire.

Patients can now link their charts to AI assistants. Here's how to adjust intake, results, scripts and documentation before they walk in.

Humana and athenahealth just took electronic prior authorization nationwide. Here's what to ask your own EHR vendor before payer APIs go live Jan. 1.

Neil Baum, MD, lays out five pre-visit planning steps that save time, cut follow-up calls and portal messages, and improve patient care.

Office 2021 and Windows 11 24H2 lost security fixes Oct. 13, and Windows Server 2016 is next. Here's where outdated tech hides in a practice.