Gathering patient feedback from their telehealth services

Pew found 72 percent of adults want to know when AI touches their care. Only 16 percent say a doctor has ever told them.

Someone else configured your EHR. These 18 defaults quietly add clicks, inbox noise and compliance risk to every clinic day.

A delay would leave practices without the information they need to train staff and test workflows before the deadline, the AMA told CMS.

Federal accessibility rules now cover practice websites, portals and online forms. The deadline moved, but the lawsuits and complaints didn't.

A $20.5 million CVS settlement over web tracking shows how AI and data tracking without patient consent invite lawsuits and enforcement.

Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

About 34 percent of medical groups have built their own tools with AI. Check HIPAA, code ownership and insurance before yours goes live.

CMS dropped 760,000 marketplace enrollees in a fraud sweep. Real-time eligibility checks keep the fallout from turning into denials.