How to communicate with patients

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

Best practices for figuring out what patients want from your practice.

Physicians Practice® spoke with Dr. Anisha Abraham, author of the book "Raising Global Teens: A Practical Handbook for Parenting in the 21st Century", about signs that a patient may be at risk of suicide and self-harm as well as interventions and communication methods physicians can employ in the clinical setting.

Prioritizing the patient and employee experience starts with advanced listening and analytics, not more paper surveys.

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