How the pandemic has effected healthcare real estate

Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

MGMA's Andy Swanson on longer primary care waits, APP hiring, staff raises that fall short and the one number to benchmark in 2027.

Seema Verma describes state of AI deployment in medical practices for MGMA.

MGMA's government affairs team walked through the fee schedule, MIPS, value-based care, Medicaid, Medicare Advantage and the year-end spending fight.

Don't 'throw everything at it' before examining reasons why patients don't arrive for treatments.

Health care attorney Tatiana Melnik, J.D., says practices adopting artificial intelligence tools should reread their vendor contracts, train staff every week and plan for patients who decline an AI scribe.

Patients are leaving practices without a word. Dan D’Orazio of Sage Growth Partners explains how better access and communication rebuild trust.

Neil Baum, MD, borrows a technique from acting teacher Uta Hagen: nine questions to ask yourself before you open the exam room door.