September 1st, 202611 ways to dig out of the patient portal inboxPortal messages jumped 153 percent in five years while visits went up too. Eleven ways to get the inbox back under control.Read more
September 16th, 202659% of health care workers say they will look for a new job in the next year, and employers guess 39%The 2026 Healthcare Workforce Barometer measures the gap between what practice leaders think their staff want, and what staff say they want.Read more
September 15th, 20269 moves to make before you put AI in your front officeFour in five practices already run AI in the front office. Far fewer have written the rules, picked the metrics or named what stays human.Read more
August 28th, 2026Patient perspective on AI scribesPatients accept AI scribes when the conversation is handled right. What the evidence shows, plus a sample consent form.Read more
August 25th, 202612 steps to finally kill the fax machine in your practiceFax is still the default in most practices. Here is how to retire the lines one workflow at a time, without breaking your referral pipeline.Read more
August 24th, 202613 rules for texting patients without landing in troubleTexting is the highest-response channel in your practice and the least governed. Here are 13 rules before the FCC's 2027 deadline.Read more
August 21st, 2026Creating a practice that is in beta testing modePilot new workflows and technology with a handful of physicians first. Beta testing surfaces the problems before they get expensive.Read more
August 21st, 20268 reports your practice already pays for and never runsBefore buying another dashboard, run the eight reports your practice management system already generates.Read more