|Slideshows|August 20, 2014

Six Phrases to Avoid When Talking with Patients

The chief patient safety officer at medical malpractice insurer The Doctors Company identifies six common communication missteps physicians make.

Robin Diamond, chief patient safety officer at medical malpractice insurer The Doctors Company, identifies six common communication missteps physicians make.

Newsletter

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Subscribe

Related Content

Off the Chart: A Business of Medicine Podcast - Ep. 159: The new front door to health care, with Andrea Giamalva, M.D., FAAFP, of Experity

Latest CME

Video

Progress in Hyperlipidemia Management to Reduce ASCVD Risk: An Illustrated Update

Nihar R. Desai, MD, MPH; Martha Gulati, MD, MS, FACC, FAHA, MASPC, FESC, FSCCT (hon), FRCP Edin

Six Phrases to Avoid When Talking with Patients

Related Content

The new front door to health care, with Andrea Giamalva, M.D., FAAFP, of Experity

Recent False Claims Act settlements highlight compliance deficiencies

MGMA Washington Update June 2026: 10 policy changes your practice needs to prepare for

How artificial intelligence could redefine the responsible practice of medicine

Going from 211° to 212°: why just 1° matters in health care

Latest CME

Progress in Hyperlipidemia Management to Reduce ASCVD Risk: An Illustrated Update

Trending on Physicians Practice

Your highest-risk patients qualify for a reimbursement most physicians have never heard of

No Surprises Act IDR rule 2026 with MGMA’s Anders Gilberg

The independence evolution: Practice threats and innovative pivots

Starting your first practice? Don't skip these steps

The new front door to health care, with Andrea Giamalva, M.D., FAAFP, of Experity