Six Phrases to Avoid When Talking with Patients

Health care attorney Tatiana Melnik, J.D., says practices adopting artificial intelligence tools should reread their vendor contracts, train staff every week and plan for patients who decline an AI scribe.

Don't 'throw everything at it' before examining reasons why patients don't arrive for treatments.

Patients are leaving practices without a word. Dan D’Orazio of Sage Growth Partners explains how better access and communication rebuild trust.

Neil Baum, MD, borrows a technique from acting teacher Uta Hagen: nine questions to ask yourself before you open the exam room door.

MGMA is pushing back on any delay as insurers describe a three-step build.

MGMA's government affairs team walked through the fee schedule, MIPS, value-based care, Medicaid, Medicare Advantage and the year-end spending fight.

Experience is one of medicine's most valuable resources. Neil Baum, MD, argues physicians should be judged on competence, not age.

A $20.5 million CVS settlement over web tracking shows how AI and data tracking without patient consent invite lawsuits and enforcement.