Understanding Days in A/R

Question: Do we measure days in A/R starting from the date of service or the charge date? Also, should we demand information on individual A/R from our billing service, or is group A/R enough?

Answer: The industry standard is to start counting days in A/R from the date of service. You want to also work to eliminate any delay in getting the claims out the door. I should think group A/R is enough (you can divide by total number of physicians if you wish). But your staff and the billing staff presumably are not holding back on one physician's claims over another's. The physicians don't really control the speed of payment.