|Articles|March 1, 2004

Will They Hold?

What is the average time a patient will remain on hold before hanging up?

Question: What is the average time a patient will remain on hold before hanging up?

Answer: The average time before a call is abandoned is just two minutes, based on observations in practices nationwide.

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Latest CME

Video

Progress in Hyperlipidemia Management to Reduce ASCVD Risk: An Illustrated Update

Nihar R. Desai, MD, MPH; Martha Gulati, MD, MS, FACC, FAHA, MASPC, FESC, FSCCT (hon), FRCP Edin

Will They Hold?

Latest CME

Progress in Hyperlipidemia Management to Reduce ASCVD Risk: An Illustrated Update

Trending on Physicians Practice

DOJ's new fraud detection center makes your billing data the starting point

13 rules for texting patients without landing in trouble

12 steps to finally kill the fax machine in your practice

A year in, Texas' noncompete law is reaching physician contracts that looked grandfathered

A Florida MSO deal can cost your practice its clinic-license exemption