Author | Drew Stevens, PhD




Four Issues Physicians Must Watch in 2015

January 24, 2015

Here are four issues that doctors and their medical practice staff members need to be aware of to operate a great practice this year.

What a Portal Could Do For Your Practice and Patients

January 03, 2015

If physician leaders explain the benefits and uses of patient portals as a means of better efficiency, then all will quickly adopt it, including staff.

Improve Phone Customer Service at Your Practice: 4 Tips

December 13, 2014

Did you ever call your medical practice to try to understand the first impression patients are getting? If not, you might be placing your reputation at risk.

Six Action Items for Every Medical Practice in 2015

November 29, 2014

In order to thrive in the new healthcare environment, medical practices must take a proactive approach. Here are six key action items I recommend.