Turning Hospital-Physician Conflict into CollaborationByErica SpreyOctober 17th 2012Consultant Kenneth Hekman unveils four tools for building trust between physicians and hospitals, helping them work more cohesively.
What Medical Practices Can Learn from Retail ClinicsByErica SpreyJune 22nd 2012Retail, or minute clinics are seen by some primary-care practices as the competition, but they also have some great patient relations ideas your office can duplicate.