Building the Healthcare Culture of the Future
Changing the culture of healthcare is imperative to improving the system and enacting this mentality must start in academic medicine.
Patient Experience is Not about Patient Happiness
Those who say the definition of patient experience is solely to make the patients happy are wrong. It’s about fulfilling their unmet needs.
Building Loyalty through the Doctor-Patient Relationship
Connecting with the patient in a meaningful and empathetic way will improve your relationship with them and leave a lasting impact.
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