
Many of our patients employ treatments that we would never recommend, and others refuse treatments that we do recommend. Here's how we deal at our practice.

Many of our patients employ treatments that we would never recommend, and others refuse treatments that we do recommend. Here's how we deal at our practice.

We believe that the future of U.S. healthcare is decentralized, mobilized, and democratized. Here's why.

Much of great customer service medical practices comes down to whether you can help patients differentiate their wants from their needs.

As physicians, we have fundamentally failed to clearly communicate to patients what we do, what we cannot do, how we do it, and why it costs what it does.

When so-called “quality measures” don’t include small medical practices, patients lose out on finding great physicians.

The present outbreak of measles tells a sad story of the impact of market forces on American healthcare.

The ability to securely communicate ePHI to any provider at any other medical practice or hospital with any EHR may not be as far off as you think.

Retail-based medical clinics have their drawbacks, but they sometimes provide useful alternatives to patients.

If it were possible to predict insurance payments, I wouldn’t be so overwhelmed by appeals and take backs.

Measures to protect privacy sound good in theory, but unnecessary protections raise the cost and lower the efficiency of legitimate medical record sharing

It's time to take patient collections out of physicians' practices to truly have patients make responsible choices about their healthcare dollars.

Patients expect more transparency for the cost of their healthcare, but I wonder if sharing my practice's fees and contracted rates will violate RICO.

Primary-care practices are unfairly blamed for not providing enough care and advice to patients.

A recent interaction with a patient over who should and shouldn't pay copays due to income got me thinking about how income equality affects healthcare costs.

Atul Gawande and others tend to speak about healthcare as if it is simple and straightforward. But those of us on the front lines know it is multi-layered and diverse.

My husband and I owe the success of our practice to being a micropractice and our participation in an independent physician association.

Current HIPAA regulations are prohibiting provider-to-provider communications and, in turn, hurting both patients and physicians.