• Industry News
  • Law & Malpractice
  • Coding & Documentation
  • Practice Management
  • Finance
  • Technology
  • Patient Engagement & Communications
  • Billing & Collections
  • Staffing & Salary

Clarifying Copays

Article

We are somewhat confused by the subject of copays. Eighty-five percent of our practice is generated in the hospital — either through consults or the emergency department — and we rarely see patients in the office until their follow-up. Are we ever allowed to collect a copay on a patient's follow-up visit?

Question: We are somewhat confused by the subject of copays. Eighty-five percent of our practice is generated in the hospital - either through consults or the emergency department - and we rarely see patients in the office until their follow-up. Are we ever allowed to collect a copay on a patient's follow-up visit?

Answer: You are correct that most patients you see - those that came to you from the hospital - do not owe you a copay when they come to your office for follow-up care.

Follow-up visits generally don't include copays.

Of course, you'll want to collect from anyone else - your other 15 percent of patients.

Related Videos
The importance of vaccination
The fear of inflation and recession
Protecting your practice
Protecting your home, business while on vacation
Protecting your assets during the 100 deadly days
Payment issues on the horizon
The future of Medicare payments
MGMA comments on automation of prior authorizations
The burden of prior authorizations
Strategies for today's markets
© 2024 MJH Life Sciences

All rights reserved.